The Level 3 Award in MOT Test Centre Management has been developed to give Learners the knowledge and skills required to manage MOT Vehicle Test Centres.
The MOT Test Centre Management qualification is a lifetime qualification, which means that it will not expire, and holders will be considered professionally competent for the rest of their lives. There are no eligibility requirements for those who wish to undertake the Level 3 Award in MOT Test Centre Management. The emphasis of this qualification is on the acquisition of the knowledge required to manage an MOT Test Centre. The Award in MOT Test Centre Management qualification contains mandatory components only which will be taken by all kinds of manager.
Components within the qualification cover:
- Understanding how to manage the legislative and compliance requirements of a Vehicle Centre;
- Know how to deal with customer service problems within a Test Centre;
- Understanding how to develop and supervise staff within a Test Centre; and
- Understanding Test Centre quality systems and quality audits.
A qualified MOT Manager is eligible to become an Authorised Examiner (AE)/Authorised Examiner Designated Manager (AEDM) without any further competence assessment by DVSA as long as they meet all other requirements.